The Four Stages of Internal Communications Maturity | Internal Communications Maturity Model Series | Articles 1 to 6
A practical framework for leaders who want to move from sending messages to creating real influence Internal communication is no longer a support function. In high-performing organisations, it is a strategic capability that shapes culture, builds trust, and drives business results. Yet most organisations are still operating well below their potential. Communication teams are brought…
Broadcast vs Listening: Why Your "Speak Up" Culture Might Be Silent |Internal Communications Maturity Model | ARTICLE 2 OF 6
Most organisations believe they listen to their people. Most employees disagree. Here is why that gap exists, and what it actually takes to close it. Where We Are in the Maturity Model This article focuses on the transition that defines whether an organisation genuinely progresses beyond Stage Two. If you are new to the series,…
The Stage Two Trap: Why Most Companies Fail to Move Past Basic Broadcasting|Internal Communications Maturity Model | Article 3 of 6
The most dangerous place in the maturity model is not Stage One. It is Stage Two: busy enough to feel like progress, but structured in a way that makes real progress almost impossible. This article focuses on Stage Two: why organisations get stuck there, what the trap actually consists of, and what it takes to…